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Electronic services for Open University of Applied Sciences students

You have signed in the Open University of Applied Sciences at:


    Use the site also for :

  • When you want to update your contact information
  • Enrol for courses

– Note. If you want to enrol in a course, which can be found in the study guide, but not above from registration page, please contact Open OUAS contact person and discuss about the possibility to participate in the course. (see contacts)

The OUAS student account gives you access to electronic services for a whole period of study

As a Open University student you get OUAS student services username or so-called OUAS username.

Your username will be created automatically and its operation requires a valid registration of your presence and acceptance of license terms and related rules. To get the user account, you must accept the terms of use with your signature. Open University’s contact person will bring the license of terms and your student ID for the first lesson held on the campus, where you start your studies. If you attend only in eVerkko study period and you do not have any classroom teaching, you will get your account by mail: In this case, you will need to send your signed OUAS account agreement to the requested address.

Electronic services for students are:

1. The cloud services, which are
Microsoft Office 365, comprising for example these personal services:
E-mail (your username is your email account at the same time), and
One Drive for Business –cloud storage.

1.2 Google Apps for Education that has for example
Google Drive cloud storage, Blogger blogs and YouTube channel

2. Your own home directory where you can store your files (in addition to your cloud storage)

3. Oiva, a student intranet and your daily tool which allows you to keep on track of topical issues. From Oiva you will find the links of many tools and services you need in your studies.

4. Access to OUAS remote library electronic materials for example from home.

5. Online learning environments
The OUAS Moodle, our online learning environment is used on many courses, though not all.
You can log in to Moodle even if you do not participate in any online courses.

See also the following:

The formation of the OUAS student’s account and e-mail address

Students’ accounts are automatically generated. The username consists of eight characters. Open OUAS students’ usernames begin with the letter c followed by a number, which is the last number of the year it was created. The following four characters come from the student’s name, and the remaining two characters are numbers: The number is sequential, starting with the numbers 00: the number increases if the first part of the code is already in use by other students.
Example: John Smith begin his studies in the fall of 2016 in open OUAS. His username is c6smjo00 and his e-mail address c6smjo00@students.oamk.fi. You can send him an e-mail to the address john.smith@students.oamk.fi

Your students password

Students password is needed every time when you login to a service. For example, e-mail and student intranet as well as the library remote services require you to identify yourself: You do it just entering your username and its password. You will need your username and its password each time you check your email, go to the students intranet, log on to Moodle, or even use the library remote services.

NB. Keep your password to yourself. The OUAS IT Services’ personnel will never ask for your password. If you get an e-mail that claims you need to verify your account by sending your password (by e-mail or through a link to a website form), delete the e-mail; it’s a scam.

Changing your Students password

See separate instructions to change your password.

When you should change your students password?

You should change your password from time to time, for example one or two months apart. Computer may also require you to change a new password (at least every 3oo days).

What kind of Students password should be?
See separate instructions for the requirements and recommendations set for the password

What to do if you have forgotten Students password?

Just first, check that you have not accidentally left the Caps Lock (upper case letters) on. If you have forgotten your password, come to visit IT services. Take your identity card with you! If you are unable to attend office hours, please contact the helpdesk.

The duration of OUAS user account

Students accounts naturally stop working after some time. If you have registered this fall, then you are marked as an attending student till the end of the spring semester. If you register for a course in the spring term, it lasts until the end of the year. Your student account is valid for another 7 days after you end your studies.
Remember take time to transfer your important files in a safe place before your account stops working. After it stops working you will not be able to get caught in OUAS e-mail, directory, and cloud storages or in e-learning environments.

1. Cloud services: e-mail and cloud storage

OUAS has two cloud services, Microsoft Office 365 and Google Apps for Education. Your e-mail is in Microsoft’s cloud service.

1.1 Microsoft Office 365 cloud services

Log in cloud service at https://outlook.com/students.oamk.fi (If necessary, see instruction)
You can read your e-mail immediately after signing in.

About OUAS e-mail:

It is recommended to use OUAS student e-mail with all your studies related communication. In this case, for example, your teacher can see immediately from the address, that you study in OUAS.

Using e-mail with smartphone

You may want to use e-mail in your smartphone’s e-mail application. (see the settings you need.)

Forwarding e-mail to another address

If you use primarily another e-mail address, you can forward your posts to that address.

Restrictions on the use of e-mail

E-mail box has a maximum size of 50 GB. When the box is in use of 49.75 GB, you can no longer send e-mail. The maximum size of a single message is 25 MB.

To send a file

It is recommended that you do not put any attachments in e-mail (at least the file size large) but use a web link to an online file. You can share your files for example using a cloud service (OneDrive, Google Drive), or your own homepage. You can also use your own purchased service such as Dropbox or Flickr service. Although sending attachments is not recommended but it is possible, as long as the message size does not exceed 25 MB. Note, that you should not send attachments to mailing lists.

Receiving a file

If you receive e-mail with large attachments, you may want to store the files in to your own computer and then delete the e-mail, so it will not take too much space from your mailbox.

OneDrive for Business-cloud service:

After signing in to the cloud service, open OneDrive from the top row of links. OneDrive maximum storage is 1 TB. (see OneDrive instructions)

1.2 Google Apps for Education

Google Apps has a number of services, one of these is Google Drive. There is a storage of 30 GB. (See login instructions)

2. Using school computers & home directory in OUAS online

You log in to schools computers using your OUAS account and your password. You can work independently in classes unless there is no teaching going on. In addition, the campuses have computer facilities for independent work of students. Some of these computer classes are also available in the evenings and on weekends. For more information about the possibilities of using computers you can find from Oiva or each campus In-House services. (Find instructions for printing here)
When you log in to the computer in schools network with your account, you should automatically link with the use of a personal home directory. It is a place where you can store your files, regardless in which of the school machine you are using.

Personalized home directory in OUAS net
Your home directory is located at \\files.kk.lan\students\username (where ‘username’ is your username). When working in a school computer, you will see your home directory named with your personal ID in windows/file explorer. You should save your work to your home directory at school computer, so that your work will be available from any school computer in the future. Your home directory is personal. Only maintenance personnel can see your directory but only in maintenance activity. (You may want to explore the maintenance personnel policies.)

You will have limited amount of disk space in your home directory. You have a 500 MB quota. If you need to compress your files into a smaller space, use a file compression program (for example 7-zip is available for free download http://www.7-zip.org/ and it is available for you to use in all machines run by OUAS IT services).

If necessary, you can get into your home directory also from home, or from laptop that is online for example Via EduRoam or PanOulu (see https://www.panoulu.net/). You can access your home directory at the moment you take VPN connection to the school’s network. Then you your home directory on the network drive to your computer. VPN connection will also allow any other network disks (for example a shared data disk of Business: Y-drive), and online access to other school services in the network from anywhere.

(Note that you can link to your home directory using the school computer if you accidentally delete the automatically generated network drive link, or if a link does not automatically connect.)

Your personal website and another home directory for website

You can make websites and blogs with ready-made tools for cloud services (365 and Google Apps: Sites and Blogger). Finished tools are easy, but they do not give you opportunity to properly encode.
If you need to encode websites as a part of a course, or your studies duration is at least one academic year and you wish to make your own but you do not want to use personal tools which are ready in cloud services, you get to use them in another home directory:
Home directories made for the websites are located at students.oamk.fi server. For access the directory you can login at students.oamk.fi server with your OUAS account for example using Putty. When you make a directory named public_html to your home directory, it works as a personal web directory or is so-called station for your web sites. If you have a public_html directory in students.oamk.fi server, your homepage address is in the format <http://www.students.oamk.fi/~id/> (where ‘id’ is your username).

Student Intranet Oiva

Oiva is OUAS communications services constructed and maintained service and it works at https://oiva.oamk.fi/. You can login with your username and password there.

Oiva offers a course work space to students and it is always student’s primary source of information for courses. In the course work space teachers share materials to give tasks or notify of exams in the course page. Also, any Moodle links should be found from the information of the course in Oiva.

You can find general releases from Oiva and for example IT Services provides information about current affairs primarily there. You will find all current releases from Oiva’s front page after signing in.

Intranet is protected area, there is a kind of information and tools, which are not intended for others than OUAS students. So please remember to log out of the intranet when you leave computer which can be accessed by someone else than you. Log out using EXIT-link from the upper-right corner of the page. This will ensure that nobody else cannot use the intranet on your behalf. If you have intranet open, but inactive for 50 minutes, you will log out automatically.

4. The library remote services

OUAS library offers you an extensive collection of electronic material in various fields. As OUAS student you get to use the data for example from your computer at home with your OUAS account.

Available for you to use:

  • e-books,
  • e-magazines,
  • e-notes,
  • dictionaries,
  • databases,
  • patents,
  • statistics,
  • reference databases and
  • theses.

Ask more from library staff!

Instructions for remote access you can find from library’s site.

5. Online learning environment

E-learning environment means service offered via internet, which can be used in courses- and online work platform, as well as a various projects work spaces/platforms. Typically, e-learning environments offer opportunity not only to distribution of materials, also for conversation, restoration of tasks, making the study diaries, etc. OUAS uses Moodle as the two e-learning environment. NB. Not all courses are in Moodle.

OUAS Moodle

All OUAS students, which means everyone who has an OUAS account, username and password can log in to Moodle. Moodle login page can be found at https://moodle.oamk.fi/.

OUAS has one Moodle environment. When you log in to Moodle, you can see on the left side a navigation panel where you see courses you are in. At main frame at the bottom of the page you will see course categories from where you can browse Moodle course platforms.

The course platform membership

In Moodle there are three ways to became a course participant and teacher chooses which one to use:
1) Teacher either attach you to a course or
2) Will give you the opportunity either register yourself in a course automatically without a enrolment key or
3) You can enter a course using enrolment key given by the teacher.

Your teacher will inform you if you need to enrol in a course in Moodle separately and will notify you if you need enrolment key. Self-registration is done as follows: Browse a right course from Moodle course category and click on its name. If enrolment key is required, you will see the enrolment key field; enter enrolment key there. Otherwise, you will see the text “Enrolment key is not required.” Finally, press the ‘Add me to the course platform’ button, and after that you will see the course in your own courses.

Other services:

Plagiarism detection system: Urkund

Urkund is an online service for plagiarism detection: It checks whether the returned learning activities are copied from elsewhere. Urkund uses web search, as well as files previously submitted to Urkund and other published material for comparison. It is possible to have an automated Urkund check for the files returned in Moodle. You might want to look the students Urkund instruction.

Online Lectures: Adobe Connect

If you participate in a period which lectures are online, they are normally operated using Adobe Connect (AC). Your participation to e-class requires a network connection and a computer with a headset or speakers. Also your browser should have Flash-plugin: It’s free and you can download it from https://get.adobe.com/flashplayer/.

Note! Please read the instructions on how to use the Flash player safely.

Your teacher will inform you a web link and a time when you need to open the link. When you attend a lecture, choose “Enter as Guest” and enter your name in the space provided and then click “Enter Room” button. If necessary, read the student’s AC quick help guide.

Check your headset (or your computer speakers) functionality in good time before the lecture. In addition, you can test your Flash plugin and a web connection in Funet service.
With many smartphones (at least iOS and Android), it is possible to download the Adobe Connect Mobile application, through which the participation of the lecture can also be done. Of course, your phone must then use either Wi-Fi or fixed-price data package.

If teacher provides an opportunity to look at the AC lecture recordings, viewer needs a computer that is running Flash. Flash has weak security, and many mobile devices (for example iPad) do not support its use, viewing AC-recordings will not succeed, although you will be able to access AC e-class through it. You can find Adobe Connect web site from: connect.funet.fi

IT support in OUAS

OUAS IT Services is responsible for IT support of Oulu University of Applied Sciences. IT support will help you with IT problems related to your studies. It may be that you encounter a problem that hits many students. In this case, it is possible that you can actually solve the problem yourself with help found in the pages of IT services.

At first you should always check out if you can find help from it.oamk.fi site before contacting IT services, so this service is not blocked in vain. You can browse through the guidelines given to students and if desired, you can focus your search using the search box on the page. If you can not find help for your problem, please contact IT services. You can also visit IT service points in campuses during their opening hours.

Sending a Support Ticket

Support requests sent to Helpdesk are directed to request queue, where they are distributed by experts. Request is not worth of sending to personal e-mail of support person, the request sent to helpdesk is taken care even if person you have tried to reach would be on holiday/training etc.

IT Services is responsible of IT support for all campuses, so locating the problem immediately from support request will speed up the solution to your problem: So tell me in addition to the actual problem, that you are open polytechnic student. Identify the request by telling more details what campus/classroom/device/software your request relates. The exact description of the problem will help to solve it. Compare these examples.

“Moodle does not work” vs.
“When I try to log in to Moodle, it tells my password is not correct. I am sure it is correct as I reach my e-mail with the same password. I am supposed to self-enrol to the Business Moodle course, but I can’t even login to Moodle?
Br. Smith John (john.smith@students.oamk.fi) ”
Always use descriptive title in your support request. The title is the most important part of an e-mail:

For example: compare the headlines “Help!” And “I can not log in to Moodle”. The latter option is preferable because it tells the message subject and the message is recognizable by its title for a later date.

Security and privacy

The most important thing is to protect your personal information in OUAS systems. Of all the OUAS systems where personal data is processed, can be found a privacy policy and personal data is processed in accordance with the laws of Finland (see Personal Data Act). Also you have a responsibility to protect your data. Internet privacy is largely in the hands of users.

Please do not ever put another person’s personal information to internet and when giving your own, use careful consideration what information you hand over. Once in the internet published thing (for example text or photography) may end up from the search engines to wrong hands and deleting data once published does not always succeed. For example in your Public_html directory, the files must not contain your co-students names, addresses or other information that could offend the student’s privacy and, in the worst case allows a identity theft.

When handing over your personal data, (for example If you give your personal information to a provider when you register), it would be good to orientate to service’s privacy policy. It tells the purpose of personal data collecting as well as the processing, transfer, and issues related to the protection of personal data. You should also consult your service provider carefully if you are not already familiar with it. Also, make sure that you are on the right web site: Fake site addresses often resemble the real ones. Never give your contact information to web forms when the administrator does not provide a secure connection, even if the administrator may seem otherwise unreliable. (You will recognize a secure connection from the web address: https:// at the beginning of the address means that the information is not transferred in clear text trough the internet and the connection is protected.)

Always remember to log out from OUAS system after using them, so that no other can not access your workspace online course/course platform and see who else participates in the same course with you. If you are using someone else’s machine to go to any of the school’s web service that requires logging in, you should use private browsing. In Chrome Ingocnito Mode, Firefox Private Browsing, Safari Private Windows and Internet Explorer InPrivate Browsing function: In this case browsing history is not stored. You can find the function from browser’s function menu (for example In Chrome, menu is on the right on the top of your browser window).

Smartphones, tablets and laptops in which you have forwarded the school e-mail should always be protected by a password/PIN.

When you leave your computer, you should either lock the screen , log off or shut down the computer. Never leave your system open with username and password when you leave your machine unattended.

You should not carry any files that you do not want to get into the hands of others in USB memory (at least without encrypting), because USB sticks are easily forgotten for example to classrooms. Note that you should put a sticker with your phone number to your USB memory, to help you get your lost USB back to you. If you find someone else’s USB stick, you should not put it into the school’s computer: Return found USB memory to In-House services. (Learn more about using USB sticks.)

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