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Adobe Connect: Test your equipment before an AC session

Adobe Connect (AC) on mobile devices

To use AC on a mobile device, you need to install a separate app on your iPad/iPhone or Android device.

You will need the link to the  AC session: your teacher will provide the link e.g. in Moodle or in an email. If you can participate the session without login, just type the address in the AC app on your mobile to join. If you need to login first, open the link in your mobile browser, and then log in using your Oamk account. Then you will prompted if you want to open the Adobe Connect app on your mobile.

Adobe Connect desktop app

You need to install the Adobe Connect app for desktop use. It is mandatory for screen sharing and the audio quality is better in the app than without it.

Install the app

Get the app:
– Windows:  http://www.adobe.com/go/Connectsetup
– Mac: http://www.adobe.com/go/ConnectSetupMac

  1. Download the app
  2. Open the file you downloaded
  3. Install the app. If you allow an desktop icon, you can easily open AC from your desktop

Especially teachers and other presenters who speak or share their screen should do both of the following tests before every session:

1. Adobe Connect test

To ensure AC is working correctly do this test: https://connect.funet.fi/common/help/en/support/meeting_test.htm and follow the instructions if needed. Without the app, you would need the Flash-plugin: The ICT services recommends you don’t use Flash anymore because it’s unsecure. If you don’t have the app yet, you can download it from the test site.

The test helps you to determine if your connection is good enough.

  1. You need to be be able to connect to Adobe Connect
  2. Your connection speed needs to be good enough. This is especially important if you’re recording. Other people shouldn’t be using the same connection for example to stream movies or play online games at the same time.

2. Audio Setup Wizard in the beginning of an Adobe Connect session

Use AC’s Audio Setup Wizard before every conference to check your audio settings, headset/speakers and microphone:

  1. While in the AC room, click on  Meeting at the top-left corner.
  2. Choose Audio Setup Wizard.
  3. If Adobe Flash Player asks for permission to use the camera and microphone, choose Allow.
  4. When Audio Setup Wizard opens, choose Next.
  5. Click on Play Sound to hear a test sound. If you need to change the volume, do it and then click on Play Sound again. When the volume level sounds good, click on Next.
  6. Choose your microphone from the drop-down menu and click on Next.
  7. Click on Record and speak to the microphone
    • If Adobe Flash Player asks for permission to use the camera and microphone, choose Allow.
    • When you’re ready, click on Play Recording, to  hear the made recording. Click on Next.
  8. Next, click Test Silence. AC checks the amount of background noise on your mic. A normal level is around -10.
  9. Finish the test by clicking Finish.

NB. If you experience problems with you audio devices, reboot you computer as sometimes it fixes the problem!

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This article was published in these categories: English version available, for staff, Oamk , GUIDELINE, Bulletins & Guidelines, software, for students, learning environmentsand tagged , , , , , , , .Add a permalink to your favourites. Follow comments to this post with a RSS feed. Post a comment or leave a trackback: Trackback URL.
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